Effective Date: 17th March 2025

1. Introduction

This Privacy Policy explains how WilliamHayman.com, ("we," "our," or "us") collects, uses, and protects your personal information when you use our website ("Website"). By using this Website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and other contact information when you submit a form or sign up for a newsletter.
• Payment Information: If you purchase books or services, transactions may be processed through third-party platforms (e.g., Amazon, PayPal). We do not store your payment details.
• Usage Data: IP address, browser type, and usage patterns to improve user experience.
• Counselling Service Information: Any information shared through the contact forms for counselling services will be handled with confidentiality.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our Website, books, and counselling services.
• To process transactions and fulfill orders.
• To send updates, newsletters, or promotional materials (only with your consent).
• To respond to inquiries or customer service requests.
• To analyze Website performance and enhance user experience.

4. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. However, we may share information:

• With trusted third-party service providers assisting in Website operations (e.g., payment processors, email services).
• If required by law or to protect our rights and safety.

6. Cookies and Tracking Technologies

Our Website may use cookies to enhance user experience. You can set your browser to refuse cookies, but some features of the Website may not function properly.

7. Third-Party Links

This Website may contain links to external websites. We are not responsible for their privacy practices or content.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, such as:

• Accessing or correcting your data.
• Requesting deletion of your personal information.
• Opting out of marketing communications. To exercise these rights, contact us through our Contact Page.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact us through our Contact Page.